Why Should my Business Switch to VoIP?
In the 21st century, the demand to switch from traditional communication to cloud communication has been expanding for more than ten years. The affordability, efficiency, and success rate are all major factors in this change. Instead of multiple people to pick up a phone call, making the customer wait for 15 minutes to an hour on the line, the VoIP (Voice over Internet Protocol) speeds up the process in an incredibly efficient way.
The Voice over Internet Protocol (aka VoIP) can be easily explained as calls through the help of the internet. Usually, the calls are very inexpensive or even free. The reason why so many businesses are switching over to using services including VoIP is that of the high productivity with low cost. Internet video chatting is extremely popular but even having a phone on your computer is extremely convenient for the company.
Why You Should Ditch Traditional and Switch to the Cloud
Constantly Updating the System
With the 21st century, it is necessary for your company to be up-to-date with the newest techniques for proper communication. With cloud telephony, it is automatically doing this for you. With traditional phones, the updates are slower and sometimes an engineer or a technical person has to go to the office to help with the process. The constant hassle doing research, spending more money on telephone systems can be affecting your company’s productivity rate. So, switching to a VoIP is incredibly helpful.
As mentioned before, switching over to Cloud Communication can be incredibly helpful for a company, especially a start-up. VoIP systems are affordable even when trying to communicate internationally. From 5-10 employees to a couple hundred, using a VoIP is currently the most cost-friendly for a company.
Make Calls Anywhere
Whether you are in the office, out of the country, in your house. These calls are able to expand wherever you are. If you are interested in a home office, using cloud telephony is positive to the idea of more calls in the comfort of your home. If you are out of the country, you can still continue the process.
For more information on cloud communication: https://blog.vozy.co/customer-service/moderncloudcommunication
Why “Click to Call” is The New 21st Century Marketing Technique
Click to Call, developed in the 2000’s, is one of the most used marketing techniques for businesses wanting to have. The 21st century is all about the fast-paced lifestyle along with convenience. Businesses want to appeal to this by using methods just like “Click to Call”. With the help of a tool like click to call widget, there is an easier way to adopt the process of having customers reach to a company just by a click.
What is Click to Call Widget
The click to call is a button on your website where users can communicate with your company by a single click. This widget brings an interesting reality for the forms of communication in business. You can receive calls from your users that are anywhere in the world. Or users can leave their phone number so you can contact them. This allows your company a higher percentage of sales closing and also a better user experience.
The Benefits of Rapid and Cloud Communication
It is important to implement a “click to call” within the company website for multiple reasons including…
Click to Call is reaching millions of people so many customers, but the average person owning 3-4 devices, triples the reach, creating a high response. Users can have higher response because they can communicate faster with the company. Also can solve the doubt about the service or product they sell. This means more customers for the company and consequently higher incomes.
When your company includes a click to call in the E-commerce, the chance of more users using the service will bring up the SEO of the website, helping the company to rank higher if someone was to search that certain type of business.
As there is a convenience to others, the company gains an easier financial opportunity by investing into this wide-scale widget. The click to call widget does not have any cost and many cloud communications platforms offer that feature within the cloud phone service. And the feature allows business to give better customer experiences and accelerate sales.
You can suggest from an online chat, to a voice call. Which allows to know your customers and prospects needs. When someone is receiving information or customer service over the phone they feel more comfortable and they tend to trust the company more. The easiness along with human connection starts to become convenient to them.
How Does The Click to Call Widget Affect E-Commerce?
The Global In 2017 report indicates that E-Commerce platforms reach 22% of the world’s population, and half of the users that buy through the Internet do so through mobile devices. Many of these users feel distrust when buying for fear of being deceived. Being able to talk with someone to have more information about the product or service increases the closing of the sale considerably.
Not only is this upcoming in the E-commerce, but the marketing technique is starting to grow rapidly. The quick widget is what provides the easy “clickable” feature, slowly helping the company and customer gain trust and convenience.
To take more information about click to call should try the free trial of Vozy.