A cloud phone system is a Voice over IP (VoIP) based business telephone platform. It hosted by a third-party provider such as OnSIP. Cloud phone systems typically offer advanced security and telephony features such as: extension dialing, auto attendants, and conference bridges.
This infographic providing the simple yet accurate reasons why your company should start transitioning into the cloud, the cheapest efficient way to be successful. Make the switch today and invest in cloud phone software.
Easy to install and configure websites
C2C maybe quick and easy for the client to contact the company, but it is even easier for the company. Not only is the installation so quick, but the application itself is sleek, small, and accessible all around the world.
It can be integrated with other platforms
Click to call can be integrated with other CRM platforms such as Hubspot and PipeDrive. The reason why this is effective is when someone clicks the widget, the employee will have access to the client’s info and recordings. This is easier not only for the customer to simply call by a click, but the employee will be able to gather all the data in a matter of seconds.
Reduction in the average cost of calls
The cost is the most intriguing benefit of a click to call widget. Companies internationally will extremely benefit speaking to other international clients for a low cost. Instead of paying fees per minute when speaking to a client outside of the country, the cost is little to none. Since it is all on the internet, it is easier to make and receive the calls for long periods of time. Also, the quality is even better for the low price. High-quality communication is usually expensive, but if done with C2C, it will cater to your budget.
Click to call is meant to be quick, easy, and heighten success call rates. Setting up benchmarks for measuring outbound calls per hour or the call length can be monetized so it will help your sales steadily grow. With a good marketing team and knowledge of the modern tech, it is sure to see calls and sales spike. Making small changes to habits will drastically improve the levels of productivity.
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Why Should my Business Switch to VoIP?
In the 21st century, the demand to switch from traditional communication to cloud communication has been expanding for more than ten years. The affordability, efficiency, and success rate are all major factors in this change. Instead of multiple people to pick up a phone call, making the customer wait for 15 minutes to an hour on the line, the VoIP (Voice over Internet Protocol) speeds up the process in an incredibly efficient way.
Voice over Internet Protocol (aka VoIP) can be easily explained as calls through the help of the internet. Usually, the calls are very inexpensive or even free. Therefore, so many businesses are switching over to using services including VoIP that see a higher productivity with low cost. Internet video chatting is extremely popular but even having a phone on your computer is extremely convenient for the company.
Why You Should Ditch Traditional and Switch to the Cloud
Constantly Updating the System
In the 21st century, it is necessary for your company to be up-to-date with the newest techniques for proper communication. Cloud telephony, it is automatically doing this for you. With traditional phones, the updates are slower and sometimes an engineer or a technical person has to go to the office to help with the process. The constant hassle doing research, spending more money on telephone systems can be affecting your company’s productivity rate. So, switching to a VoIP is incredibly helpful.
As mentioned before, switching over to Cloud Communication can be incredibly helpful for a company, especially a start-up. VoIP systems are affordable even when trying to communicate internationally. From 5-10 employees to a couple hundred, using a VoIP is currently the most cost-friendly for a company.
Make Calls Anywhere
Whether you are in the office, out of the country, in your house. These calls are able to expand wherever you are. If you are interested in a home office, using cloud telephony is positive to the idea of more calls in the comfort of your home. If you are out of the country, you can still continue the process.
For more information on cloud communication check out the ten benefits of cloud phone
Many people dream of working from home, but most of them actually do not get to do so. However, going to office every day may no longer be a best style of work. As the technology has been developed, working outside of office became much more realistic and beneficial. Check the benefits of working from home in this article, and it may change your fixed idea about not being at office.
Are employees actually wanting to work outside of their office? Yes they are. According to the survey conducted of more than 500 professionals across companies,
- Almost 90% of people want to work outside of office at least 1 day/ week.
- 77.5% believe that flexibility can make them more productive on work.
Not surprising that some employees prefer working from home to getting paid more. It could be a great solution for your business to let employees work from home, at least once a week, in order to increase the employees’ working motivation.
5 Reasons Why Employees Should Work From Home
There are various benefits of working outside of office proven by the researches. If the followings benefit your company, you should seriously consider letting employees work from home.
Environment is very important for employees, especially those who are required the creative ideas on their work. Offices may not be the best place for the workers to think outside of box since it’s often flat and makes people miserable to be at. Working outside of office stimulates people in many ways, and help them to be more creative; because the feeling that company is controlling them will discourage themselves to come up with creative problem solving or ideas.
Much easier for employees
If you can work from home, you are no longer stressed out by the morning traffic, or uncomfortable work attires. Working from home might have been difficult a decades ago indeed. Thanks to the development of technology, however, it is much easier and costs much less today. Especially, the VoIP service has been dramatically improved; you are now able to make calls or teleconference from anywhere with very cheap price. Also, VoIP can answer employees’ needs in terms of the devices as well; more than 75% of professionals said that they’d prefer smartphone to desk phone for the business calls. Adopting cloud-based phone service could be a smart move if you’re considering the work-from-home work plan.
Stanford University reported its research result showing that working from home could improve the productivity by 13%. Comparing to the office, home (or anywhere the employee prefers) has much less stress. It can constantly refresh the employee’s brain and mind, and also help them to stay energetic. In addition, the employees will less likely to take sick days off or vacations. Going to the office when feeling sick is terrible, but it is not too bad if he/ she can stay at home. Or staying away from office will less likely to make employees feel that they need vacations. It is all because that they can take a burden off their minds by not being at office.
62% of employees feel that their work is stressful, while only 11% thinks that their work-related stress is low. Managing stress from job is necessary not only for employees’ well beings but also for the better job performances. Do you know 5 most common factors stressing the employees?
- Workplace environment
- Safety of others
- The length of workday/ week
By letting your employees work from home, you can get rid of two stressors out of five for them; workplace environment and safety of others. Besides those five factors, interruptions by others is often listed as a stressful components of work. It can be eliminated by working outside of office as well.
This is simple but if the employees work from home, you, as a business owner, can save money spent on office utilities and supplies.
Despite of these benefits, not all companies are able to let their employees work from home. Some businesses may require face-to-face meetings every day. If your company is one of them, here is two alternative ideas that can improve the working environment and employees’ motivation.
Meeting at cafe/ rooftop
One of the easiest ways is to host the meeting outside of the office, such as cafe/ park nearby the office or the rooftop of the company building. Amit Bendov, CEO of SiSense, says that “It’s a great way to get people away from their computer screens. And it provides employees with a safe environment to bring up concerns, a positive atmosphere to brainstorm.” It will have the same effect as working from home in terms of creativity, productivity, and stress management. The employees can appreciate the fresh air without actually taking break from work.
Invest a little money in adding nature to office
If it’s difficult to go outside during the work, spend some money to put the plants in the office. Surrounding yourself with the greens, or have a view of the green spaces, like park or tree, will help you to reduce your stress. Green can improve your mental function, and has similar effect as actually going outside of office at some degree.
Working outside of office will bring the positive results in a number of ways. Especially helpful to support the employees mentally, and as a result, to improve their job performance. Analyze the features of your business to see if it works for your company. Staying away from the office at least once a weekdays may be the best solution to improve your company’s performance.
Working from home started to sound a good idea to you? Check out how VoIP can make it happens…
Cloud-based phone system, more commonly “VoIP,” is named as one of the business strategies, especially for small businesses and startup companies. Is VoIP for you? It is important to know what you can except from the VoIP system to make the right decision for your company.
4 Top Advantages Of Using VoIP
You will save money, a lot of money, by switching to VoIP. It does not require expensive hardwares or maintenance fees unlike the traditional phone services; phone calls can be made and received through your smartphones or desk phones. According to VirtualPBX, Cloud-based phone system can save up to 80% of your phone bill. The long distance call through VoIP is also much cheaper than traditional phone services.
Distance and location do not matter at all to VoIP system. When you are in the office, or at home, or even on the other side of the world, you won’t have any difference in communicating with people. This is a greatest advantage if you have clients/ business partners nationwide, or if you are considering to take your company global.
Integration of communication
Cloud-based phone system makes it much easier to share the business tools operating in the cloud. Employees can access to all tools whenever and wherever they want with their personal devices; no matter where they are, they can stay connected. It increases the productivity and the efficiency of the workflow.
Flexible for your needs
In the cloud-based phone system, you will be able to choose the features you need for your company. VoIP allows to convert the signals from traditional phones and forward it as digital data through the internet. You can request to have your own VoIP number, which enables you to receive and make phone calls at anywhere as long as you have internet. Also, not only the phone calls but videoconferencing is available through your VoIP phone. There are so many convenient functions that you can choose from.
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What You Should Consider
It is also essential to know the downsides of VoIP system before making the final decision.
Reliable internet connection required
You must have reliable internet connection and sufficient bandwidth in order to fully utilize the functions. Without enough bandwidth, some calls may have issues such as lag and delay.
Not for emergency calls
As mentioned earlier, the internet is “must-have” condition for the VoIP phone system. If the power goes out and you do not have the internet connection, you cannot either make or receive calls any longer. Therefore, cloud-based phone system may not be useful in case of emergency.
5 Tips To Choose The Right VoIP Provider
There is plenty of options available for the cloud phone system. If you have decided to switch to VoIP, here is the list of things you want to know in order to choose the right provider.
1. Do research on technology
It is necessary to at least have a basic knowledge about how VoIP works compared to PBX or other business phone services. You can read books, search on internet, or even ask for the professional advices.
2. Evaluate the features
Assess the features to determine what functions will be beneficial for your company and your specific needs. Before start looking for a provider, make a list of the features you would like to have with the order of priority.
3. Know that all cloud phone systems are NOT the same
Not all providers offer the same services or features. It is important to check as many providers as possible and compare them carefully. Do not only focus on price; having all the features you need is vital for the business solution.
4. Check compatibility
The system provider do not always offer the network evaluation for you. Do not forget to ask if your existing network will be able to handle the VoIP software.
5. Know what to expect in downtime
People tend to forget to do the disaster planning, but it is essential. Ask what you can expect for the disaster recovery from the provider; and evaluate if you will be able to maintain your business and keep the data safe.
It requires a lot of researches and efforts to find the right VoIP service, but finding the best fit for your company is important for your business success. Make sure that you understand what you can expect in order to fully take advantage of this advancing technology.
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Business VoIP – The Benefits, Disadvantages And How It Works
You may have heard about the potential of business VoIP (Voice over Internet Protocol), or virtual pbx, but are not aware of all the benefits it could bring to your organisation or small business. Here I will explain them.
How it works
To put it simply, VoIP is a way of taking ordinary landline calls and instead sending them digitally over the internet. This method of calling, if used correctly, could revolutionise your current long distance call plan – particularly good for business trips where roaming charges are a problem, or if you’re building relationships overseas.
Since VoIP is digital, you should experience clearer, higher quality calls than you’d have with a traditional landline. As long as your broadband connection is able to adequately support VoIP, you should be able to make calls without any interference or hanging.
Lowering your costs
Although it is true that VoIP could save you money, not all VoIP calls are free. When calling another IP phone, or calling PC to PC, you would not necessarily be charged for the call. However, this changes when you need to call a landline.
The charge will depend on your VoIP service provider, and in some cases it may still be cheaper to use your traditional landline call plan, but you could see considerable savings on your calls.
The option of ip telephony has become more a more realistic route for businesses in recent years because of the increase in high-speed internet usage, and providers.
Major telephone carriers are also becoming wise to the trend and offering their own call plans with are usually charged either on a monthly or pay-as-you-go basis.
IP telephony can be integrated into your business gradually, or all at once, but it does not have to completely replace your existing landline, as the two can be run in tandem with each other. It only takes a couple of hours to set up VoIP within a small company, and it is simple to operate. In fact, many companies are ditching their traditional landlines altogether in favour of a high-speed digital ip service.
Some service providers offer a free service adapter which works alongside your modem and traditional phone, while others provide VoIP handsets and headsets.
For small businesses, VoIP phone can seem like a daunting prospect, but service plans can be tailored to suit your needs so that you only pay for what you use, while optionally still keeping your traditional landline.