A phone system that goes wherever you go
The way people work is changing all the time and modern organisations that want to stay at the top of their game need to alter their procedures to match. Vozy business can be connected and handle any type of call (incoming or outgoing) using the computer, smartphone, tablet or phone IP. You can manage calls wherever you want!
Mobile Workforce: When your team is in the field, forward calls to their mobile phones. This allows your workforce to stay connected, no matter where they are.
Multiple Locations:Forward incoming calls to all of your numbers, so you never miss a call. Home, mobile, office—you're covered.
For when you're in the same room
Vozy makes working together easier than ever and teams are able to react quickly, be more nimble, and get ahead of your competitors – from anywhere in the world and at any time.
Conferencing: It’s perfect for weekly team meetings, sales training, customer training, project meetings and webinars. Our audio conference service lets you hold conference calls for up to 30 participants.
Instant Messaging: Take part in on-screen text chats with coworkers.
Call recording: Your company can use this feature to verify details of important conversations or to coach employees on how to improve interactions with customers.
Call monitoring: This makes it easy to ensure that your customers always have positive experiences and to train your agents or teams from anywhere in the world.
Create a professional appearance and make your business sound bigger
With features like hold, mute, blind and warm transfers, you can benefit from enterprise-level functionality directly from your browser.
Call routing: Forward calls to multiple phones in a specific order. The call routing sequential also called find me/follow me, or simultaneous rings all the users phones at the same time.
A warm transfer: is when the one user who is currently speaking with the caller (and wishes to transfer them) speaks with the new agent or coworker about the caller’s problems before the call is transferred.
Music on hold: When you have incoming calls that need to be transferred, you don’t want to leave your customers in silence. Music on hold allows you to program music for your customers to hear, so that they know that they are still connected.